1. Introduction

By signing up for an account/purchasing a licence on Gallantium or by

accessing/using content offered by Gallantium the below service agreement is valid

and in effect.

Gallantium (a division of Maia Films and a subsidiary of Kennington Creative Group)

and you (the “customer”) fully agree to the following terms and conditions.

You represent that you are 18 years of age or older and have the legal power and

authority to enter into this agreement. If you are signing up to use Gallantium

services and content on behalf of a company, you represent that you have the

complete authority to bind the company to the terms governing the use of the

Gallantium services and content, and the term “customer” means your company

and all of its employees, users and viewers of video page(s) under this licence


2. Service and Content

“Service and content” means on demand videos and written materials provided to

the customer on the video page via access gained through a web browser. This may

include any customer brand specific alterations done to the video and any data and

analytics that Gallantium would provide to the customer.

3. Paid Annual Licence Plan

The Customer agrees to have a licensed account (licenced video content) produced

by Gallantium in accordance with the “Annual Pricing Plan” selected on the

Gallantium Web site during the online buying process or by issuing a purchase order

against a fee as set forth during the process. All prices published on the website

excludes VAT. The Customer understands that the Licence Plan offers a maximum

limit on its usage regarding the number of users and the number of views per

specified time period by the Customer in a given billing period/cycle. The Customer

agrees to use the service according to the limits paid for under the License Plan.

(However, in the event the Customer does exceed these limits set forth by the

license plan purchased by the Customer, the Customer may be liable to pay

additional fees.)

4. Billing Period and Payment Method

Once the Customer purchases a Licence Plan, Gallantium charges and collects fees

in advance for the use of the various Services. The Customer acknowledges, and

agrees, that the Service will be provided on a yearly billing cycle, agreed during the

purchase process unless a different plan is agreed during the order process.

Invoices will be issued to the Customer every billing period/cycle(1 year). Payment

shall be made using a debit/credit card or via bank/wire transfer and will be in GBP.

The Customer agrees to pay the Total Licence fees for its account by the Licence

Plan and billing terms stated on the applicable purchase order/invoice.

5. Terms of Delivery

The content will be available within 48 hours (2 working days) of confirmed payment

provided that the customer has given Gallantium access to their logo and any other

information required to be included in the content unless a different timeframe is

agreed between the two parties.

Any subsequent monthly content will be available to the client on or before the 10th

working day of each calendar month.

6. Access to content and availability

The Customer is responsible for obtaining and maintaining all computer hardware,

software, access to internet and communications equipment needed to access any

Gallantium content.

Gallantium warrants that the Gallantium content will have 99% uptime reliability. If

the Service experiences an outage greater than the uptime warranty, the Customer

will be entitled to a refund of total yearly licence fees equal/proportionate to the

prorated number of minutes of the reported outage. The Customer acknowledges,

and agrees, that written notice from the Customer showing proof of the outage must

be made within ten days of the outage. Any planned downtime/outages in which

Gallantium provides at least 24 hours advanced notice shall not be entitled to


7. Customer Video Page Security, Access and Passwords

The Customer is entirely responsible for any and all activities that occur within the

Customer’s video page. The Customer will choose, or be temporarily assigned, all

applicable passwords/links to use with the Gallantium content. The Customer shall

be entirely responsible for maintaining the confidentiality of its passwords/links and

account data, and where applicable the passwords/links and accounts of each user

accessing the content using an account established by the Customer. Any

unauthorized use or breach of security of a Customer account shall be reported

immediately to Gallantium.

The Customer acknowledges that each User Licence is personal to the

User/Customer for the Licence Period and that this cannot be shared with any

person or organisation outside their company. Furthermore the Customer

acknowledges that sharing User Licences will be deemed as a material breach of

this Agreement.

8. User Experience and Functionality

The user experience (including look and feel and navigation) and functionality of the

video page are liable to change at the absolute discretion of Gallantium. The

Customer accepts that these changes may be made without any warning or

notification being given to the Customer.

9. Accurate Customer Information

The Customer agrees to provide Gallantium with accurate billing and contact

information, including company name, company address, telephone number, and

Email address. The Customer also agrees to notify Gallantium of any changes to

this information within a period not to exceed 30 days. Gallantium reserves the right

to terminate Customer access to the Services and content, without any obligation to

return Customer data, if the Customer provides fraudulent contact or billing


10. Customer Data

Customer data includes but is not limited to customer company name, contact

details, logo and any other assets that may be transferred/communicated to

Gallantium in order to create and release content to the Customer. The Customer

gives the authority/right to Gallantium to use the Customer data in order to provide

the specified service as outlined on the Licence Plan.

Gallantium acknowledges that all data submitted to Gallantium by the Customer, or

its agents, is intellectual property owned exclusively by, or licensed to, the

Customer. The Customer acknowledges, and agrees, that the accuracy, integrity,

reliability, quality, legality, and copyright of all Customer data shall be the sole

responsibility of the Customer, and Gallantium shall not be held accountable or

liable for any correction, deletion, loss, destruction, copyright claims or failure to

store any such Customer data.

11. Confidentiality of Customer Data

The Customer information such as contact details, Customer Data which includes

(logos and any other information), and usage analytics derived from use of the

Service is considered confidential to the Customer. Gallantium will not share, rent,

sell, or trade Customer information. Gallantium may only use the Customer

information to provide the Services under this Agreement, contact the Customer

and provide necessary support, evaluate the satisfaction and engagement of

content, enhance customer experience or ensure proper billing and payment for the

service and content.

12. Customer Data Backup and Security

Gallantium shall use all reasonable efforts to protect Customer’s Data. However, it is

Customer’s responsibility to secure and maintain backup copies of all the Customer


13. Data Protection Act 2018

Both parties undertake that they will comply in all respects with its obligations under

the Data Protection Act 2018 or equivalent legislation

14. Copyright

The Customer can upload or submit Customer Data (including logos and any other

assets) to Gallantium for its use; provided Customer has the right to use such

Customer Data. The Customer grants Galantium the following worldwide,

royalty-free, non-exclusive, sub-licensable and transferable rights and licences to

host, cache, store, archive, index, crawl, create algorithms based on, modify or

transcode Customer Data to appropriate media formats, standards or mediums

solely to provide the Service to Customer.

15. Copyright of the completed videos

The Licence granted to the Customer would allow them to view and share content

(videos should be contained within the Customer video page) within their company

and its employees as outlined on the Annual Licence Plan. Gallantium retains all

present and future copyright to the video content produced and given access to the


16. Content Violation

In the event any Customer Data becomes subject to any claim of infringement,

Gallantium may remove all customer content from the video page. Customer

understands that Gallantium is fully aware of and adheres to ‘(applicable act)’ which

is a government devised Act for enforcing copyright of digital content and therefore

will deal in such cases according to it.

17. Moral Rights

The Client acknowledges that Gallantium asserts its moral rights generally in

respect of the Programme under the Copyright Design and Patents Act 1998 and in

particular to be credited as producer

18. Inappropriate Use

The Customer and their employees will not use the Gallantium Service and content

in any way to transmit through the Service any unlawful, harassing, libellous,

unsolicited commercial email (“spam”), abusive, threatening, harmful, vulgar,

obscene or otherwise objectionable material of any kind. The Customer agrees to

defend, indemnify, and hold Gallantium harmless against any third party claim or

action, civil or criminal that arises from the Customer’s use of the Service and

content in any manner that is inconsistent with this Agreement.

19. Platform and Licence

The Customer acknowledges, and agrees that the Service uses proprietary

software/platform (the “Software/platform”) owned or licenced by Gallantium or its

affiliates. Gallantium grants to the Customer an individual, non-exclusive,

royalty-free, worldwide, fully paid up, non-transferable licence to use the Software

subject to the terms and conditions of this Agreement. The Customer

acknowledges, and agrees, that the Customer and its employees are expressly

prohibited, directly or indirectly, from attempting to discover the source code,

underlying algorithms, or technology of the Software; rent, lease, sell, assign, or

transfer rights to the Software; modify or make derivative works based on the

Software; or use the Software in any service bureau or timeshare capacity. The

Customer acknowledges, and agrees, that Gallantium retains exclusive ownership

throughout the world of its Software/platform, including portions or copies, and all

rights not expressly granted to the Customer

20. Force Majeure

In the event that this Contract cannot be performed or its obligations fulfilled for any

reason beyond the reasonable control of either party including war, pandemic,

industrial action, floods, Acts of God, then such non-performance or failure to fulfil

its obligations shall be deemed not to be a breach of this Contract. In the event that

this Contract cannot be performed or its obligations fulfilled for any reason beyond

either party’s control for a continuous period of [three months], then either party

may at its discretion terminate this Contract by notice in writing at the end of that


21. Termination of Service Agreement

The Customer or Gallantium may terminate an invoice/purchase order or Licence

Plan by notifying the other party in writing at least 30 days before the beginning of

the next billing cycle. Upon termination of the invoice/purchase order or Licence

Plan for any reason, the Customer, and all its users accessing the Gallantium

Service and content using the Customer account, will immediately cease all use of

the Gallantium Service. After termination, Gallantium will remove all data in the

Customer account. Gallantium will make a file of the Customer data (including video

content) available to the Customer for a fee if the Customer makes such a request in

writing at the time notice of termination is given, and all Customer charges are paid

in full upon termination. The Customer acknowledges, and agrees, that Gallantium

is not obligated to retain the Customer data after termination, and will delete the

data after such time.